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Age of Valor Forum Index » News » Potential Shard Revert - Guilds did not save correctly.
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Potential Shard Revert - Guilds did not save correctly.
PostPosted: Thu Jul 30, 2015 10:22 pm Reply with quote
Red Squirrel
AoV Owner
Joined: 13 Dec 2006
Posts: 8194
Location: Ontario, Canada




I really hate to do this, I always promised it's something I would never do, but for some reason all guilds have been corrupted. They are completely gone. I will experiment in the test environment with backups to see if they return. If yes I may have to revert to that version of the backup. Very sorry to have to do this but I'm sure it's better that then everyone loosing their guilds.

I will update this with plans once I figure out what is going on.
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PostPosted: Thu Jul 30, 2015 10:54 pm Reply with quote
Red Squirrel
AoV Owner
Joined: 13 Dec 2006
Posts: 8194
Location: Ontario, Canada




Unfortunately the latest backup I have is Wednesday July 28 at 6:10am. The Thursday backup never ran because that disk image was taking bloody ages and I had to go to bed and let it go overnight, and everything after that is going to be corrupted anyway.

I'm currently testing it in dev but looking at the actual SQL data it looks good. So I will probably end up having to revert to that date unfortunately. I will look into doing something to compensate.
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PostPosted: Thu Jul 30, 2015 10:58 pm Reply with quote
Red Squirrel
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Joined: 13 Dec 2006
Posts: 8194
Location: Ontario, Canada




This backup seems to check out. I will be starting the revert shortly.
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PostPosted: Thu Jul 30, 2015 11:07 pm Reply with quote
Red Squirrel
AoV Owner
Joined: 13 Dec 2006
Posts: 8194
Location: Ontario, Canada




Shard revert is complete. Used the July 28 6:10am backup. Guilds are now back, but we lost several days of progress. I will try to think of something to compensate. Open to ideas. Sorry about this. I have some suspicious as to the cause, so it should hopefully not happen again.

Could everyone confirm that this backup is really the 28th? Ex: do you have stuff that you know you had before then? I just want some reassurance.
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PostPosted: Fri Jul 31, 2015 2:10 am Reply with quote
Ixxie
Joined: 17 Aug 2010
Posts: 229




Red Squirrel wrote:
I just want some reassurance.




Everything is shiny Smile
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PostPosted: Fri Jul 31, 2015 2:27 am Reply with quote
Ixxie
Joined: 17 Aug 2010
Posts: 229




It's definitely not the 28th. It's probably around a week lost. But it's ok. You fixed it Very Happy
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PostPosted: Fri Jul 31, 2015 2:30 am Reply with quote
Red Squirrel
AoV Owner
Joined: 13 Dec 2006
Posts: 8194
Location: Ontario, Canada




Crap that's not good then, it means the backup dates are all wrong, it's not putting the right date when it's doing the backup. The backup date on this backup said the 28th.
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PostPosted: Fri Jul 31, 2015 2:46 am Reply with quote
Ixxie
Joined: 17 Aug 2010
Posts: 229




Do you want wine? i have wine. Actually lots of it.

Just breathe.
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PostPosted: Fri Jul 31, 2015 5:09 am Reply with quote
Red Squirrel
AoV Owner
Joined: 13 Dec 2006
Posts: 8194
Location: Ontario, Canada




If this is not working right it means ALL my network backups arn't working right, since the same script is used across the whole network. So it really concerns me if this does in fact turn out to be an older backup because the date associated with it says the 28.

I should go to bed I start at 7am tomorrow, yuck, but this is going to seriously bother me that the backups arn't working right. Everything looks fine when I look at the scripts.
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PostPosted: Fri Jul 31, 2015 5:11 am Reply with quote
Ixxie
Joined: 17 Aug 2010
Posts: 229




Ugh. Ok. You can turn a little blue now. Because this is very very definitely an older save than the 28th Sad
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PostPosted: Fri Jul 31, 2015 5:20 am Reply with quote
Red Squirrel
AoV Owner
Joined: 13 Dec 2006
Posts: 8194
Location: Ontario, Canada




Going to rerun the revert... I wonder if I misstyped something the first time... I could have sworn I saw a bag in Luna on the ground at one point and when I ran the restore in test that bag was still there, but on live the bag was not there, I assumed it just decayed but now I'm having doubts, maybe I restored the wrong database.
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PostPosted: Fri Jul 31, 2015 5:27 am Reply with quote
Red Squirrel
AoV Owner
Joined: 13 Dec 2006
Posts: 8194
Location: Ontario, Canada




Did another revert let me know how this looks like. I have a better feeling.

I think I originally accidentally restored the wrong DB file.

I will be looking into providing proper compensation for this issue. It was mostly my fault, had I opted to not bother to do a backup image of the server it never would have needed to be shut down.
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Potential Shard Revert - Guilds did not save correctly.
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